Sometimes a filing clerk at the court rejects a filer’s envelope because one or more of the uploaded documents do not conform to CRC Rule 2.100 – 2.141 as outlined in the California Rules of Court. The filing clerk might add a rejection reason along the lines of:
Form is obsolete or does not conform to CRC Rule 2.100 – 2.141: Submit document normally sized (image received is too large)
Form is obsolete or does not conform to CRC Rule 2.100 – 2.141: Document size is improper – our file stamp does not fit proportionally on the document. Please resubmit.
It’s important to note that this rejection does not have anything to to with the document’s file size in terms of megabytes. This rejection typically has to do with the user’s scanner settings creating a document larger than the CRC’s rule for documents to be submitted in an 8.5″ x 11″ format.
If you receive a rejection reason along these lines, open any of the rejected PDFs in Adobe Acrobat, and choose the Print option to view the document’s Print settings panel.
Confirm the document is larger than the 8.5″x11′ requirement
From this panel, select Actual size in the Page Sizing & Handling section (Letter B). Then look at the white box in the Comments & Forms section (Letter C). When Adobe tries to print the document at Actual size, only the portion that fits inside that white box can fit on an 8.5″ x 11″ piece of paper. If your entire page does NOT fit inside that white box, your document is in violation of CRC Rule 2.100 – 2.141.
Fix a document that does not conform to CRC Rule 2.100 – 2.141
To fix this issue, make sure Adobe PDF is selected as the printer (Letter A). Switch Actual size in the Page Sizing & Handling section to Fit (Letter B). This allows the Adobe PDF print driver to reconvert your document and scale it down to normal size. Click the Print button on the lower right and save your document with a new file or version name to keep it separate from the original one (ie. rejecteddocument-v2.pdf).
Once you have the new version, you may replace the original one in the rejected filing and resubmit.