Before submitting a new filing to the court, a user with a firm admin status must configure at least one payment account. Depending on the state, county, and court, the user can add a Credit Card and/or eCheck. Odyssey courts also have the option to add a Waiver payment account. An account may have cards on file for specific clients, or have one firm card to use for all your filings firm wide.
If you need to update a current card, you will want to create a payment account for the new card as well. You can not simply change the account number or expiration date of an existing payment account.
Odyssey Courts: California, Indiana, Illinois, Maryland, and Texas
These instructions are for users needing to e-File into the states of California*, Indiana, Illinois, Maryland, and Texas where Odyssey and Tyler’s Online Gateway (Toga) are in use.
Add a Payment Account in Odyssey Courts
Note: The Los Angeles Probate Court (Odyssey) uses a SEPARATE payment gateway from the Los Angeles Civil Court (Non-Odyssey). They are not integrated. If a filer plans on e-filing in both courts, they will want to enter a payment type in both sections.
- Click Settings at the top.
- Then click Payment Settings on the left menu.
- Click Add New Payment Method in the eFile State Court.
California users will click Add New Payment Method in the eFileCA panel (Letter B). This page lists which courts are part of eFileCA.
- Enter a Payment Account Nickname.
- Select a Payment Account Type: Credit Card, Waiver, or eCheck.
- Check Make this card available account wide to pay filing fees if a user wants everyone from their firm to have access to it in their filings, then click Continue to go on to Step 7.
Note: If a user chooses Waiver, they will only need to click Continue and they are done setting up the Waiver account.
- Fill out all card info on Tyler’s Online Gateway (Toga). Click Continue to begin entering the user’s Payment Information.
- Choose whether to add a Credit Card or an eCheck.
- For a Credit Card, enter your Card Number, Expiration Date, CVV Number, and the remaining required fields before clicking the Continue button.
For an eCheck, enter the Account Type, Account Number, Routing Number, and the remaining required fields before clicking the Continue button.
- Verify \Billing Information before continuing. If anything is incorrect, click the Back button to make edits. Read the Terms and Conditions, and then click Save Information to finish setting up your account.
- Once the information is saved, users will see a congratulations screen. Click the Continue button, and the payment is fully added to the system.
- Back on the main Payments Setting screen, users may now see any new Credit Cards, eChecks, and/or Waiver accounts for use.
A Note About the Pre-Authorization of Fees
When you submit a filing, the court does a pre-authorization on your card for the filing fees. If the filing is rejected, the court will not settle that pre-authorization. It will eventually fall off your card. However, the time it takes to fall off can range from one (1) day to a few days depending on your banking institution. When you “re-submit” your rejected filing, the court does another pre-authorization. Because of this, you may not want to use a debit card as a payment method.
Non-Odyssey Courts: Los Angeles Civil, Placer (all), Riverside Civil, and San Diego Civil and Probate
These instructions are for users needing to e-File into the Non-Odyssey Courts of Los Angeles Civil, Placer (all), Riverside Civil, and San Diego Civil and Probate. These courts use a separate payment processor from Odyssey’s Courts. Filers only need to enter the payment type ONCE as ALL Non-Odyssey Courts use the same payment processor.
Add a Payment Account in Non-Odyssey Courts
Note: The Los Angeles Civil Court (Non-Odyssey) uses a SEPARATE payment gateway from the Los Angeles Probate Court (Odyssey). They are not integrated. If a filer plans on e-filing in both courts, they will want to enter a payment type in both sections.
- Click Settings at the top.
- Then click Payment Settings in the left menu.
- Click Add New Payment Method for the Non-Odyssey Courts (Letter A).
- Enter a Payment Account Nickname.
- Select a Payment Account Type: Credit Card or e-Check.
Note: A Waiver Payment Account Type is ONLY available in Odyssey Courts. Users with a waiver in Non-Odyssey Courts will want to have the waiver on record for their case in the e-Filing system or add a Request to Waive Fees in a filing to avoid the payment of fees. - Check Make this card available account wide to pay filing fees if a user wants everyone from their firm to have access to it in their filings, then click Continue.
- Upon clicking the Continue button, the e-filing application will redirect users to Chase Bank’s payment gateway where filers may enter their information. Currently, Los Angeles Civil allows for Visa, Mastercard, American Express, Discover, and e-Checks.
For a Credit Card, enter the Card Holder Name, Credit Card Number, Expiration Date, CVC Number, and Billing Address before clicking the Continue button.
For an e-Check, enter the Account Type, Name on Account, Routing Number, Confirm the Routing Number, Account Number, Confirm the Account Number, and Billing Address before clicking the Continue button.
Note: Users will want to enter their account number and routing number twice to confirm the numbers entered are correct. - Upon clicking the Submit button, the system will return the user back to the main Payments Setting screen. Users may now see any new Credit Cards or e-Checks correctly added for use in Los Angeles Civil.
Pending Deletion for Los Angeles Civil et al. Payment Accounts
If a user deletes a payment method in Los Angeles Civil et al., many times they will see the words (Pending Deletion) to the right of the card’s nickname in that column. Additionally, the Edit and Delete links will no longer be available in the Actions column.
A Pending Deletion means that the payment methods in question have filings that are still pending or not settled with the court. Once the court completes all reviews of filings with the payment method on it, the application will fully delete the payment type from the user’s account.
A Note About the Pre-Authorization of Fees
When you submit a filing, the court does a pre-authorization on your card for the filing fees. If the filing is rejected, the court will not settle that pre-authorization. It will eventually fall off your card. However, the time it takes to fall off can range from one (1) day to a few days depending on your banking institution. When you “re-submit” your rejected filing, the court does another pre-authorization. Because of this, you may not want to use a debit card as a payment method.
*California Filers: Learn which Superior Courts are part of Odyssey eFileCA